Elwood Cinema is definitely NOT the place to book your kids next birthday party. They book you the party at which point you pay a deposit and get a confirmation receipt in writing of the movie you selected. Then no one has the courtesy to notify you of any problems until the night before the party only to tell you that the movie you want to see is not available & you need to select another movie (that you really don’t want to see). Now you have all of the invitations to 30 people with the name of the movie on the invites and everyone expects to see that movie. The theater calls you the night before as if nothing is wrong and then say that you need to see another movie as the movie you originally selected is not available….UNBELIEVABLE! The management at the movie theater wouldn’t even agree to publicly apologize to my party for their error. Again, this is a poorly run establishment and definitely NOT the place you want to book your kids next birthday party!
Elwood Cinema is definitely NOT the place to book your kids next birthday party. They book you the party at which point you pay a deposit and get a confirmation receipt in writing of the movie you selected. Then no one has the courtesy to notify you of any problems until the night before the party only to tell you that the movie you want to see is not available & you need to select another movie (that you really don’t want to see). Now you have all of the invitations to 30 people with the name of the movie on the invites and everyone expects to see that movie. The theater calls you the night before as if nothing is wrong and then say that you need to see another movie as the movie you originally selected is not available….UNBELIEVABLE! The management at the movie theater wouldn’t even agree to publicly apologize to my party for their error. Again, this is a poorly run establishment and definitely NOT the place you want to book your kids next birthday party!