While I certainly appreciate the recent modifications, such as reclining chairs, there are other aspects that are wanting. We went to see the new Star Wars film a week ago, and it was a very unpleasant experience – the sound levels, especially during the commercials (too many of those for years!) and Coming Attractions were deafening, and during the film itself were ridiculously loud. During the promos, the sound was so loud that the speakers were distorting. I complained to the service desk but nothing was done. I certainly like the idea of the recliners and being able to reserve a specific seat, but I like my hearing too. I’m planning on going to the Nanuet Regal in the future – during my visits there I felt more like a guest than a revenue source.
While I certainly appreciate the recent modifications, such as reclining chairs, there are other aspects that are wanting. We went to see the new Star Wars film a week ago, and it was a very unpleasant experience – the sound levels, especially during the commercials (too many of those for years!) and Coming Attractions were deafening, and during the film itself were ridiculously loud. During the promos, the sound was so loud that the speakers were distorting. I complained to the service desk but nothing was done. I certainly like the idea of the recliners and being able to reserve a specific seat, but I like my hearing too. I’m planning on going to the Nanuet Regal in the future – during my visits there I felt more like a guest than a revenue source.